VCX IP Telephony and IP Messaging 7.1

Descripción
Este curso de 8 días provee experiencia práctica, de laboratorio, en instalar, configurar, operar, mantener y resolver problemas en la familia de productos de Telefonía y Mensajería IP VCX.

Productos Clave
  • 3Com® VCX™ IP Telephony module
  • 3Com® IP Messaging module
  • 3Com® IP Telephones
  • 3Com® VCX™ Digital and Analog Media Gateways
  • 3Com VCX™ V6000
  • VCX™ Call Reports Utility

    Objetivos
    Al completar exitosamente este curso, Ud. podrá instalar, configurar, operar, mantener y resolver problemas en sistemas de Telefonía y Mensajería IP VCX, incluyendo:
  • VCX IP Telephony and IP Messaging Introduction
    • Product overview
    • Configurations
      • Product Configurations
      • Site Configurations
    • System Components
  • IP Telephony and IP Messaging Software Setup and Configuration
    • Configuration Procedures
    • Console Based Setup
    • Reconfiguration
  • Authentication and Directory Service Data Replication
  • SIP Overview
    • Requests and Responses
    • Clients and Servers
    • User Agents
    • Proxies
    • Basic Call Flows
    • Message Structures
  • Redundanta Array of Independent Disks (RAID)
    • Objective
    • Configuration
    • Recovery
  • VCX IP Telephony System
    • IP Telephony Data Service Provisioning
      • Web Provisioning Overview
        • Access to Provisioning
        • Central Management Console
        • End User Graphical User Interface (GUI)
      • Authentication Service Provisioning
        • Provisioning End User Data
        • Provisioning Telephone Data
        • Installing and Configuring 3Com Telephones
        • Dialing Domains
        • Inter and Intra Domain Call Routing
        • The URI Translations Table
        • Dial Plans and Dial Rules
        • Class of Service
        • Type of Service
      • Emergency Services
      • Directory Service Provisioning
        • Call Routing to Gateways, Endpoints, Call Processors, and Redirect Call Processors
        • Patterns
        • Outdial Patterns
        • End Points
        • Routes
        • Route Mapping
        • Source Based Routing
      • Telephone Features
        • Provisioning
        • Usage
      • Hunt Groups
  • IP Messaging
    • Functional Overview
    • User Interfaces
      • Application and Process Monitor Utilities
      • Web-Based Graphical User Interface (GUI)
    • X-server Connectivity to IP Messaging
    • IP Messaging Provisioning
      • Company Administration
      • Send User Groups
      • Class of Service
      • Mailboxes
      • Bulk Data Loading of Mailbox Data
    • Auto Attendant
    • Synchronized Unified Messaging
    • Distribution Lists
    • Voice Protocol for Internet Mail (VPIM)
    • Mailbox Administration
    • Find Me Follow Me
    • IP Messaging E-Mail Reader
  • Call Reporting
    • Call Detail Records
    • Call Reports Utility
      • User Interface
      • Creating Custom Grids
      • Creating Reports
  • Digital and Analog Gateways
    • Gateway types
      • 3Com V7111 Analog Gateways
      • 3Com V7122 Digital Gateway
      • 3Com VCX™ V6000
    • Physical Characteristics and Network Connectivity
    • Gateway Capabilities
    • Gateway Installation
      • Bootp and Tftp Server
      • Scripts
      • Downloaded files
    • Configuring Gateways
    • System logs (Syslog)
    • VCX IP Telephony Administration and Maintenance
      • IP Telephony Services
        • Verifying Status of Services
        • Stop/Start/Restart Services
        • Data Backup and Restore
        • Message Tracing
      • Call Processor
        • Verifying Call Processor Status
        • Stop/Start/Restart Call Processor
        • Call Processor Command Line Interpreter (CLI)
      • IP Messaging Maintenance and Administration
        • Verifying System and Process Statuses
        • Stopping and Starting Processes
        • Reports
        • Backup and Restore
        • Intelligent Mirroring
  • Troubleshooting
    • Troubleshooting Fundamentals
    • Troubleshooting Tools
    • Analyzing Call Traces
    • Diagnosing and fixing trouble situations
    • Case Studies and Hands on Exercises
    Audience
  • Administradores de sistema y personal técnico de pre y post ventas, que deben instalar, configurar, mantener y operar sistema de Telefonía IP y Mensajería IP VCX

    Prerequisitos Sugeridos
  • Comprensión de los fundamentos de redes y telefonía. Comprensión operativa de Linux.
  • Familiaridad con el Session Initiation Protocol (SIP).

    Duración
    8 días